1)      What are the shipping rates and delivery time?

 

 

Shipping & Packaging Cost and Delivery Time

 

** No deliveries are allowed to PO Box, APO/FPO address

** Recipient’s telephone/contact number is required on all address

** Delivery is only made on working days from Monday till Friday (with exception

    of Malaysia public holidays)

** Delivery time exclude order processing time for Domestic (Malaysia) is

    1 to 2 weeks (estimation only)

** Delivery time exclude order processing time for International (places

    outside Malaysia) is 2 to 3 weeks (estimation only)

** Delivery time may be varied from the following for wholesaler due to large

    quantity ordered 

 

Weight Range

 

 

 

 

 

Grams

 

Domestic

-Malaysia

 

 

 

 

Malaysia Ringgit

International

Zone- Asia

        - Oceanic

 

 

 

Malaysia Ringgit

International

Zone- Africa

         - Europe

         - North & South

           America

 

Malaysia Ringgit

1     -    100

7.00

17.00

22.00

101   -    200

10.00

22.00

30.00

201   -    300

13.00

27.00

38.00

301   -    400

16.00

32.00

46.00

401   -    500

19.00

37.00

54.00

501   -    600

22.00

42.00

62.00

601   -    700

25.00

47.00

70.00

 

No guarantee on the time of delivery. The delivery time frame is only estimation

 

2)      What are the acceptable payment methods?

 

We may accept the following payment mode:

 

i)

Credit Card /

Debit Card

Visa / MasterCard

Domestic sales and

International sales

 

ii)

E-Debit

(Internet Fund Transfer)

-Maybank2u

-RHB Online

-CIMB Clicks

-Alliance Online

-Hong Leong Online

-AMOnline

-FPX (Financial

 Product Process)

   * Maybank2u

   * PBeBank

   *BICC Online

   *RHN Online

   *CIMB Clicks

   *Hong Leong

Online

 

Domestic sales only

iii)

E-Money

-Mobile Money

-WebCash

-MEPSCash

 

Domestic sales only
iv)

Telegraphic Transfer /

E-Mail Payment

Bank/

Credit or Debit Card

 Sales from International Wholesaler only

 

  

3)      How to track my order status?

 

To track your order status, please send us an email and we will provide you carrier delivery confirmation number or shipment tracking number.

 

 

4)      What is the Return and Refund Policy?

 

Return and Refund Policy

 

No Product shall be returned to us unless:-

 

1)

The defect of the Product is greater than advertised  or we have sent the wrong Product to you; and 

2)

We are notified by email within 48 hours of receipt of your delivery; and 

3)

The returned product (“RP”) must be sent out within 7 working days of receipt of your delivery ; and 

4)

The RP must be returned in original condition [sealed, unused and undamaged] with original box and accompanied by the sales receipt or invoice [if any]; and 

5)

The RP must be returned at your own expense [registered postal or traceable courier service] which will include any custom duties or taxes via a reputable carrier.

 

You must fulfill all the abovementioned criteria in order for you to send the RP to us at the following address:-

 

                                    No.240, Jalan Midah Besar

                                    Taman Midah, Cheras

                                    56000 Kuala Lumpur

                                    Malaysia

           

Replacement product (similar product or any product with equivalent value) will only be shipped to you after we have received the RP and have carried out suitable tests or inspection and if we are satisfied that the RP is defective and its defect is greater than advertised or is not what you have ordered. You are entitled for a mystery gift and it will be sent to you together with the replacement product.

 

If we are not satisfied, we will inform you and the RP will be delivered to you once we have received the shipping, packaging and other relevant charges for shipment from you. We are not responsible for RP lost or damaged in transit.

 

5)      How to measure my ring size?

 

Ring Size Measurement

 

Diameter Method

 

Tools   :          

1)                 a thin strip of paper / a piece of string

2)                 pen

3)                 ruler ( reference 1cm =10mm)

 

Use tool 1 to wrap your finger and mark where the two ends meet with tool 2. Measure the tool 1 in millimeters with tool 3.

 

 

6)      Can I cancel or edit my order?

 

We do not allow orders to be edited or cancelled by you after you have placed an order / orders and payment has been made by you.

  

7)      How important to obtain the VIP Stylish Member Voucher Code?

 

It is important to have the VIP Stylish Member Voucher Code before making any purchase. No discount will be given if you making any purchase without the VIP Stylish Member Voucher Code.

 

8)      How to obtain the VIP Stylish Member Voucher Code?

 

An email containing the VIP Stylish Memebr Voucher Code will be sent to you within 5 days from the date of registration. Send us an email if you do not receive it after the specified period.

 

9)      How to become Gold Member?

 

Registration only open to selected customer and a Gold Member can enjoy certain % lifetime discount on all products. 


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Payment via iPay88 will be paid in Malaysia Ringgit ("MYR"). For international purchase(s), please refer to "Price and Payment".


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VIP Stylish Member

Activation of VIP Stylish Member Account will take 2 days (48 hours) and VIP Stylish Member Voucher Code will be given to you via email within 5 days from the date of registration. Send us an email if you do not receive VIP Stylish Member Voucher Code after the specified period. No discount will be given if you made any purchase without VIP Stylish Member Voucher Code. Please refer to “How to Order” before making any purchase.