1)      What are the shipping rates and delivery time?

Shipping & Packaging Cost and Delivery Time

** No deliveries are allowed to PO Box, APO/FPO address

** Recipient’s telephone/contact number is required on all address

** Delivery is only made on working days from Monday till Friday  

    (with exception of Malaysia public holidays)

** Delivery time exclude order processing time for Domestic

    (Malaysia) is 1 to 2 weeks (estimation only)

** Delivery time exclude order processing time for International

    (places outside Malaysia) is 2 to 3 weeks (estimation only)

** Delivery time may be varied from the following for wholesaler

    due to large quantity ordered 

** All products are send by registered post unless you require to

    send by courier and the charges and delivery time wil be different

    from the schedule below   

No guarantee on the time of delivery. The delivery time frame is only estimation

2)      What are the acceptable payment methods?

We may accept the following payment mode:

        1)    Credit Card / Debit Card (Visa/ MasterCard)

        2)    Telegraphic Transfer

        3)    Email Payment

3)      How to track my order status?

To track your order status, please send us an email and we will provide you carrier delivery confirmation number or shipment tracking number.

4)      What is the Return and Refund Policy?

Return and Refund Policy

No Product shall be returned to us unless:-

You must fulfill all the abovementioned criteria in order for you to send the RP to us at the following address:-

                                    No.240, Jalan Midah Besar

                                    Taman Midah, Cheras

                                    56000 Kuala Lumpur

                                    Malaysia

Replacement product (similar product or any product with equivalent value) will only be shipped to you after we have received the RP and have carried out suitable tests or inspection and if we are satisfied that the RP is defective and its defect is greater than advertised or is not what you have ordered. You are entitled for a mystery gift and it will be sent to you together with the replacement product.

If we are not satisfied, we will inform you and the RP will be delivered to you once we have received the shipping, packaging and other relevant charges for shipment from you. We are not responsible for RP lost or damaged in transit.

5)      How to measure my ring size?

Ring Size Measurement

Diameter Method

Tools   :          

1)                 a thin strip of paper / a piece of string

2)                 pen

3)                 ruler ( reference 1cm =10mm)

Use tool 1 to wrap your finger and mark where the two ends meet with tool 2. Measure the tool 1 in millimeters with tool 3.

6)      Can I cancel or edit my order?

We do not allow orders to be edited or cancelled by you after you have placed an order / orders and payment has been made by you.

7)      How important to obtain the VIP Stylish Member

        Voucher Code?

It is important to have the VIP Stylish Member Voucher Code before making any purchase. No discount will be given if you making any purchase without the VIP Stylish Member Voucher Code.

8)      How to obtain the VIP Stylish Member Voucher Code?

An email containing the VIP Stylish Memebr Voucher Code will be sent to you within 5 days from the date of registration. Send us an email if you do not receive it after the specified period.

9)      How to become Gold Member?

Registration only open to selected customer and a Gold Member can enjoy certain % lifetime discount on all products.